Importing past orders

Xaldro imports the orders from the last 90 days when you connect a site, when you resume a paused site, and the first time you save a mapping for a ledger. To bring in more history, run an import yourself.

Run an import

Open Settings → Import past orders, choose a window, and click Import orders:

• Last 30 days
• Last 60 days
• Last 90 days
• Last 6 months
• Last 12 months

Imported orders appear on the Orders screen and post like new ones, invoices and any refunds, to your connected and mapped ledgers.

Orders stopped arriving? Use Re-sync on the site (site menu or Settings) instead: it renews the site's order webhooks in Webflow and imports the last 90 days in one step.

Safe to run again

An order that has already posted is skipped, and before creating an invoice Xaldro searches the ledger for one with the same Webflow order reference. So you can run a wider window without creating duplicate invoices.

Notes

• Imports follow your sync rules and mappings, the same as new orders. An order below your minimum, or carrying tax with no code mapped, is skipped or held the same way.
• Imports run in the background. A large window can take a while to finish.
• Imported orders count toward your plan's monthly order limit in the month they post.
• The import covers one site. Run it per site if you have several connected, and only on a connected (not paused) site.