Connecting Xero & QuickBooks

Xaldro posts your Webflow orders into your own Xero organisation or QuickBooks Online company. What it posts lives in your books, so it stays there if you uninstall Xaldro.

Connecting

Only the account owner connects a ledger. In the app, choose Connect Xero or Connect QuickBooks. You are sent to Xero or Intuit to approve access, then back to Xaldro. Xaldro never sees your Xero or Intuit password. It stores the access tokens encrypted (AES-256-GCM) on its server; they are never sent to your browser or included in an export.

• Xero: approve the organisation orders should post to. If your login has several organisations, pick the right one.
• QuickBooks Online: approve the company orders should post to.

On Growth and up you can connect both. Each connected and mapped ledger receives every order on its own, so a problem with one does not stop the other.

Tokens and reconnecting

Xaldro refreshes Xero and QuickBooks access in the background. Every hour it also refreshes any connection that has been idle for a week, because both providers expire access that is not used.

If access cannot be refreshed (for example you revoked it in Xero or QuickBooks), the connection is marked needs reconnect and the owner gets one email. Orders for that ledger are held with "Xero access was lost or revoked" (or QuickBooks). Press Reconnect on the flagged connection and approve again: orders held for that reason then post again by themselves.

Several stores, several ledgers

You can connect more than one Webflow site (Growth and up) and more than one Xero organisation or QuickBooks company (+ Add Xero organisation, + Add QuickBooks company). Each site's mapping in Settings names the organisation its orders post to. If that organisation is disconnected, the site's orders are held until you choose again in Settings and press Retry. See Team & permissions.

Disconnecting

The owner disconnects a ledger with the × next to it. Xaldro revokes its access and deletes the connection. Your order history in Xaldro is kept. Orders stop posting to that ledger.

If you connect it again later, open Settings, check the organisation and accounts for each site and save them, then retry the held orders. Invoices already posted to Xero or QuickBooks are not changed by disconnecting.