Xaldro
Sign in Start free trial
FeaturesPricingDocsFAQContact

Terms of Service

Last updated: 11 November 2026

These Terms of Service ("Terms") govern your use of Xaldro ("Service"), operated by Xaldro ("we", "us", "our").

Xaldro, a registered trade name of a Dutch sole proprietorship (eenmanszaak), Beeklaan 38, 4702JL Roosendaal, Netherlands. KvK 97282812, VAT NL005260736B22.

1. Acceptance

By installing or using the Service, you agree to these Terms. If you do not agree, do not install or use the Service.

2. The Service

Xaldro is an app for Webflow that posts your Webflow Ecommerce orders, payments, refunds and tax to Xero or QuickBooks Online. It reads your Webflow sites and orders with read-only permissions and creates nothing in your Webflow site other than its own two order webhooks per connected site. Specific features are described on https://xaldro.com.

Xaldro is independent and is not affiliated with, endorsed or sponsored by Webflow, Inc., Xero Limited or Intuit Inc. Webflow, Xero, QuickBooks and Intuit are trademarks of their respective owners. Your use of Webflow, Xero and QuickBooks remains subject to their own terms.

3. Business use

The Service is intended for businesses, for use in their trade or profession. By subscribing you confirm that you use the Service for your business.

If you are nevertheless a consumer in the European Union, you have the statutory right to withdraw from a paid subscription within 14 days of the purchase without giving a reason. If you expressly ask us to start the service within those 14 days and then withdraw, you pay for the part of the period you used up to your withdrawal (Directive 2011/83/EU, Article 14(3)). To withdraw, email billing@xaldro.com.

4. Account and access

You must have a Webflow account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account, including the activity of teammates you invite.

5. Your books

Xaldro posts documents to the accounting system you connect, using the accounts and tax mappings you choose. Orders it cannot post correctly are held with a reason instead of guessed. You remain responsible for your bookkeeping and tax filings, and for reviewing what is posted. Documents posted to your Xero or QuickBooks stay there after you disconnect, uninstall or delete your account; they are your records.

6. Acceptable use

You may not:

  • Use the Service to violate any law or third-party right
  • Reverse-engineer, decompile, or attempt to extract source code
  • Use the Service to send spam or unsolicited communications
  • Interfere with or disrupt the integrity or performance of the Service

7. Free trial

The Service offers a free trial on every plan: 14 days or your first 100 synced orders, whichever comes first. No credit card is required to start the trial. When the trial ends, new orders are held and not posted until you choose a paid plan; nothing already posted is removed. Orders held because the trial ended post by themselves once you subscribe.

8. Plans, billing and taxes

Plan Price (USD per month, VAT included where it applies) Orders per month Sites Ledger connections Team seats
Starter 19 100 1 1 1
Growth 39 500 2 2 3
Pro 79 Unlimited 5 2 10
Agency 199 Unlimited Unlimited 2 25
  • Plans are billed monthly in advance, in US dollars, through Stripe. The prices shown include VAT where it applies.
  • If you subscribe during the trial, you are charged at once and your first billing month starts that day; the rest of the trial is not added on.
  • Plan changes take effect at once and are prorated by Stripe: you are charged or credited the difference.
  • The order limit counts orders posted per calendar month (UTC). Orders above the limit are held and not posted; they post by themselves when you upgrade, or you can retry them in the next month.
  • Prices may change with 30 days notice by email.
  • Taxes: the prices shown include VAT where it applies. Checkout charges exactly the price shown and adds nothing on top.

9. Cancellation, uninstalling and deletion

  • You can cancel your subscription at any time under Manage billing in the app (the Stripe Customer Portal). The subscription then runs to the end of the current billing period and is not renewed.
  • Uninstalling the app in Webflow does NOT cancel your subscription. Cancel it under Manage billing, or delete your account.
  • Deleting your account (Account dialog, owner only) ends the subscription at once and deletes your data as described in our Privacy Policy. If Xaldro loses all access to your Webflow, your account and data are deleted 30 days later unless you connect Webflow again, and that deletion also ends the subscription.
  • We may suspend or terminate your account for material breach of these Terms with reasonable notice, or immediately for security incidents, illegal use, or non-payment.

10. Refunds

Refunds follow our Refund Policy at https://xaldro.com/legal/refund.

11. Support

Email support@xaldro.com or use the form at https://xaldro.com/support. We reply within one business day (Monday to Friday, CET).

12. Service availability

We aim for high uptime but do not guarantee uninterrupted availability. Xaldro depends on Webflow, Xero, Intuit and Stripe; when one of them is unavailable or changes its service, parts of the Service may stop working until it recovers or we adapt. We perform maintenance during low-traffic windows when possible.

13. Data ownership

You retain ownership of all data you create or upload through the Service, including your orders, the invoices and credit notes posted to your accounting system, account mappings, settings, and configuration. We process this data on your behalf as described in the Data Processing Agreement (https://xaldro.com/legal/dpa).

14. Intellectual property

We retain ownership of the Service, including all software, documentation, and trademarks. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service.

15. Limitation of liability

To the extent permitted by law, our total liability for any claim arising out of or relating to the Service is limited to the amount you paid us in the 12 months preceding the claim.

16. Indemnity

You agree to indemnify and hold us harmless from any claim arising out of your use of the Service in violation of these Terms or applicable law.

17. Changes to these Terms

We may update these Terms. Material changes will be communicated via email at least 30 days in advance. Continued use of the Service after the effective date constitutes acceptance.

18. Governing law

These Terms are governed by Dutch law. Disputes are subject to the competent court in the Netherlands. If you are a consumer, this does not take away the protection of the mandatory law of the country where you live.

19. Contact

For questions about these Terms: hello@xaldro.com